Job Opportunities

About HHB

IT Support Assistant - HHB

This is an exciting opportunity to join a busy team providing IT support to staff across three London sites with some home based field sales staff. HHB are the UK’s leading supplier of professional audio technology to the world’s leading Broadcast, Recording, System Integrator, Post-Production companies and to Education organisations. Our ideal candidate will be a self-motivated, hands-on person with great interpersonal skills and experience in delivering excellent IT support.

Role and Responsibility

  • Provide IT support to all users and systems across three sites
    • Software including Outlook, Word, Excel, NAV, CRM
    • Hardware including PCs, MACs, monitors, iPhones, iPads
  • Support of hardware infrastructure
    • Windows servers, network switches, routers and firewalls
    • Internet connections and WAN links
    • Telephone system
    • CCTV and entry systems
  • Support of software infrastructure
    • Windows, NAV, CRM, SQL, exchange servers, active directory

Relevant Experience

  • Ideally educated to degree level or equivalent. IT related qualifications are a must.
  • Proven skills and knowledge in a wide range of technology, and a desire to learn.
  • Must have a solid understanding of: TCP/IP and LAN’S; Windows networking; Internet; Email; Relational databases; Basics of accounting and finance; Security and threats; Office, desktop and cloud applications (Word, Excel, Outlook, Office365)
  • Some wider knowledge of: Firewalls; iOS; Macro or web programming; Licensing, Microsoft Exchange and SQL servers; Backup and recovery; Cloud; Telephony; CCTV; PowerBI; Office365; Printers or WEEE, would be advantageous.
  • Full, clean, UK driving license

Personal qualities

  • Ability to self-manage, delegate and prioritise a range of IT related tasks
  • Resourceful, with a can do attitude; A self-starter and an enthusiastic problem solver; A strong communicator with colleagues and clients, skilled in managing expectations; Experienced in taking initiative and prioritising.
  • A natural disposition to help others, explain ideas clearly and deal with users of all abilities.
  • Quick to adapt and skilled in learning new products and technologies.

In return you will receive a competitive salary and an attractive package of benefits. HHB Communications Ltd is an equal opportunities employer.

To Apply:

Please forward your current CV along with a covering letter explaining why you are the ideal candidate to hrrecruitment@hhb.co.uk.


Service Engineer - HHB

An exciting opportunity to join the UK’s leading supplier of professional audio technology to the world’s leading Broadcast, Recording, System Integrators, Post-Production companies and Education organisations. Based in North West London, HHB Communications Ltd are looking for a Service Engineer to join a small team specialised engineers responsible for fixing pro-audio products that are sent into the Service Department for repair.

Role and Responsibility

  • Accept service requests as prioritised by the service manager; provide an initial inspection and condition assessmentl; and provide quotes for repairs to non-warranty service items.
  • Provide analysis, repairs and testing of service items
  • Order appropriate spare parts for repairs
  • Provide technical reference point for engineering questions and queries by customers
  • Liase with specific suppliers in conjunction with Service Manager and Brand Managers and provide technical support to customers
  • Flagging of common or epidemic faults in new or upgraded or modified products to enable suppliers/manufacturers to address these at source

Our Ideal Candidate

  • Excellent knowledge and experience of electronics in general and pro-audio servicing in particular. Educated to degree level in electronics would be highly beneficial.
  • Proven skills in technical analysis and resolution of pro-audio equipment faults. Exceptional problem solving, fault-finding and testing skills, experience with electronic test equipment: multi-meters, bench power supplies, oscilloscopes etc.
  • Proven practical experience of component level repairs to electrical equipment, the ability to follow schematics, good soldering skill (including SMT boards)
  • Understanding of synthesis, signal flow and architecture
  • Excellent communication skills (written and verbal) to deal effectively with customers, suppliers, colleagues and other HHB departments
  • Good skills in IT and the ability to drive the software systems used within the Service Department.
  • Good knowledge and awareness of the products coming in for service and of the spare parts that we use and sell via the service department.

Person Specification

  • Adaptable and a quick learner.
  • Ability to remain calm under pressure, remain professional and supportive to customers.
  • Self-motivation and initiative to acquire new skills.
  • Capable of following direction and working well within a team, but also independently.
  • Well organised and methodical

In return you will receive a competitive salary and an attractive package of benefits. HHB Communications Ltd is an equal opportunities employer.

To Apply:

Please forward your current CV along with a covering letter explaining why you are the ideal candidate to hrrecruitment@hhb.co.uk.


HHB News

Mark Pascoe Appointed to Director Sales and Marketing at HHB Communications

Mark Pascoe Appointed to Director Sales and Marketing at HHB Communications

Professional audio specialists and suppliers, HHB Communications have announced the appointment of Mark Pascoe to the position of Director of Sales and Marketing.

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Empire Design upgrade with several Avid S6 and S3 control surfaces

Empire Design upgrade with several Avid S6 and S3 control surfaces

Scrub, a division of HHB Communications, has supplied an Avid Pro Tools S6 and two additional S3 control surfaces for The Empire Design Company's London post production studios as they continue to update and expand.

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