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Warehouse & Logistics Manager

An exciting opportunity to join the UK’s leading supplier of professional audio technology to the world’s leading Broadcast, Recording, System Integrators, Post-Production companies and Education organisations.

Based in NW10, London, HHB Communications Ltd are looking for a Warehouse & Logistics Manager to oversee the management of a small, yet busy warehouse. This is a newly created role in which you will be responsible for developing relationships across the business and implementing new procedures and processes. You will have overall responsibility for management of the warehouse team and ensuring warehouse processes run smoothly.

Our ideal candidate will be a highly experienced and self-motivated individual with a proven track record in Warehouse & Logistics Management, and excellent skills in organisation, planning, team management and communication.

Roles and Responsibilities:

  • Identify and implement operational efficiency improvements within the warehouse and its interactions with other departments.
  • Lead, motivate and manage the HHB/Scrub warehouse team, ensuring that warehouse policies and procedures and Health & Safety guidelines are adhered to.
  • Develop relationships and liaise with HHB/Scrub Sales, Purchasing, Tech Support, customers, suppliers and transport companies to optimise the sales cycle flow and management of goods-in and goods-out.
  • Project management of annual stock takes and subsequent reporting to senior management.

Our ideal candidate:

  • Excellent interpersonal and communication skills to deal effectively with all levels of management within the company, customers, suppliers, dealers and delivery companies.
  • Understanding of and adherence to Health & Safety protocols and particular experience of manual handling guidance within a warehouse setting.
  • A dynamic, energetic individual who can work under pressure and lead from the front whilst also adopting a hands-on “get the job done” approach when required. Healthy, fit and able to manually lift heavy goods.
  • Previous management experience and strong leadership skills to strategically plan, direct and manage the warehouse team.
  • Comprehensive knowledge of the products we sell to enable constructive input to stock meetings, procurement planning activities and to manage stock takes would be advantageous.
  • Good project management skills to plan and execute major business initiatives (e.g. large and complex builds, stock-tales etc.)
  • Forklift License for counter-balance truck and a full, clean, manual, UK driving license are essential.

The successful candidate will receive a competitive salary and an attractive package of benefits including private healthcare, life assurance and company pension after a qualifying period.

HHB Communications Ltd is an equal opportunities employer.

To Apply:

Please forward your current CV along with a covering letter outlining why you feel you would be a good fit for the role to hrrecruitment@hhb.co.uk. Application data will be held on file for a period of one year.

Service Engineer

An exciting opportunity to join the UK’s leading supplier of professional audio technology to the world’s leading Broadcast, Recording, System Integrators, Post-Production companies and Education organisations.

Based in North West London, HHB Communications Ltd are looking for a Service Engineer to join a small team specialised engineers responsible for fixing pro-audio products that are sent into the Service Department for repair.

Our ideal candidate will be highly organised with excellent timekeeping, as well as being proactive, self-motivated and a good team player.

Roles and Responsibilities:

  • Accept service requests as prioritised by the Service Manager; provide an initial inspection and condition assessment; and provide quotes for repairs to non-warranty service items.
  • Provide analysis, repairs and testing of service items such as monitor speakers, analogue synthesisers, mixing desks, audio interfaces, MIDI keyboards, effects units, microphones and other equipment.
  • Order appropriate spare parts for repairs.
  • Provide technical reference point for engineering questions and queries by customers.
  • Liase with specific suppliers in conjunction with Service Manager and Brand Managers and provide technical support to customers.
  • Flagging of common or epidemic faults in new or upgraded or modified products to enable suppliers/manufacturers to address these at source.

Our ideal candidate:

  • Excellent knowledge and experience of electronics in general and pro-audio servicing. to degree level in electronics would be highly beneficial.
  • Proven skills in technical analysis and resolution of pro-audio equipment faults. Exceptional problem solving, fault-finding and testing skills, experience with electronic test equipment: multi-meters, bench power supplies, oscilloscopes etc.
  • Proven practical experience of component level repairs to electrical equipment, the ability to follow schematics, good soldering skills (including SMT boards).
  • Sound knowledge of electronic pro audio equipment, powered/active speaker, synthesisers, audio workflows, MIDI, sequencing, recording, DAW’s and live sound.
  • Understanding of synthesis, signal flow and architecture.
  • Excellent communication skills (written and verbal) to deal effectively with customers, suppliers, colleagues and other HHB departments.
  • Good skills in IT and the ability to drive the software systems used within the Service Department.
  • Good knowledge and awareness of the products coming in for service and of the spare parts that we use and sell via the service department.

Person Specification

  • Adaptable and a quick learner.
  • Ability to remain calm under pressure, remain professional and supportive to customers.
  • Self-motivation and initiative to acquire new skills.
  • Capable of following direction and working well within a team, but also independently.
  • Well organised and methodical.

In return you will receive a competitive salary and an attractive package of benefits including private healthcare and company pension after a qualifying period.

HHB Communications Ltd is an equal opportunities employer.

To Apply:

Please forward your current CV along with a covering letter outlining why you feel you would be a good fit for the role to hrrecruitment@hhb.co.uk.

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