HHB increase commitment to technical support services with the addition of Conrad Blackledge
Monday 31st October 2011
HHB Communications has bolstered its Technical Department by appointing Conrad Blackledge as Technical Sales Support Engineer.
The addition of Blackledge to the team is part of HHB’s on-going investment in providing the highest level of technical support to its customers. In his new role he will work closely with both HHB and Scrub, its Soho-based subsidiary specialising in serving the post production industry, providing technical support for clients, with a strong focus on Avid Pro Tools as well as other Apple and PC based DAW’s. He will work from HHB’s West London offices and report to Group Sales Director Steve Angel.
The HHB Technical Department offers a robust set of services including product configuration and installation, registration of new software and hardware and after-sales support and training. Blackledge will play a part in these essential services, in addition to helping HHB customers with all related support queries for many of its leading brands.
Before joining the company, Blackledge worked as a freelance engineer for several years and holds a BA in Music, Technology and Innovation. He joins HHB’s team of highly experienced and fully trained engineers with various areas of specialist technical knowledge.
HHB has invested more than £250,000 in the latest analogue and digital test equipment, making its facilities Europe's largest independent pro audio support centre. This is complemented by a massive stock of spare parts, which ensures that all repairs are made in a fast and efficient manner.
Blackledge commented on his appointment: “As a freelance engineer I always had a lot of respect for HHB’s technical knowledge and customer support, and I am excited to join a department with such a broad knowledge base. HHB’s Avid support is already second to none and I hope to add to that service.”
Group Sales Director Steve Angel commented: “We are very glad to have Conrad in our Technical Department. He will play a big part in our renowned support for Avid’s hardware and software products and enhance the services we provide to all of our customers. Blackledge is a young and dynamic engineer who brings a fresh approach to the team.”
HHB Communications Limited
Founded in 1976 and located in London, HHB Communications is a global leader in the supply of professional audio technology. Serving in the broadcast, recording and media production sectors, HHB’s unique expertise is also recognised by major manufacturers and innovators, many of which have appointed the company as exclusive distributors of their products. The specialist division, Scrub, serves the needs of the television and film post production industry from premises in the heart of London’s Soho.